Refund Policy
Effective Date: March 11, 2026
Website: https://miadancevideo.com
Contact: [email protected]
This Refund Policy explains the conditions under which refunds may be issued for purchases made on miadancevideo.com.
Digital Services
miadancevideo.com provides AI-powered video generation and related digital services. Because our services involve the immediate use of computing resources, most purchases are non-refundable once the service has been used.
Eligibility for Refunds
Refunds may be considered in the following situations:
- A technical error prevented the service from being delivered
- You were charged incorrectly or multiple times
- The service failed to generate content due to a system issue
To request a refund, please contact us within 7 days of the purchase.
Non-Refundable Situations
Refunds will generally not be provided in the following cases:
- The service was successfully delivered or used
- Dissatisfaction with AI-generated results
- User error when submitting prompts or inputs
- Changes in personal preference after purchase
AI-generated results may vary, and outcomes cannot be guaranteed.
How to Request a Refund
To request a refund, please email:
Include the following information:
- Account email
- Order or transaction ID
- Description of the issue
Our support team will review your request and respond as soon as possible.
Payment Processing
All payments are securely processed by third-party payment providers such as Stripe. Refunds, when approved, will be issued through the original payment method.
Processing times may vary depending on the payment provider or bank.
Policy Updates
We may update this Refund Policy from time to time. Any updates will be posted on this page.